The Pixel Farm FAQ

If you create an account at https://pfaccount-thepixelfarm.co.uk/customeraccount/signup, you will be able to access a 14-day trial version in your account.

Licenses are fulfilled manually and may take up to 24 hours or a weekend if you order on a Friday. Toolfarm will email you once we have confirmation that everything is done, however, you will probably see the Pixel Farm email first. Please let us know if I can answer any other questions. We are happy to help however we can. 

After you purchase a license, you must sign up for an account at The Pixel Farm or log in to an existing account.

Pixel Farm licenses are set up as floating licenses. They need to be assigned to a license server. A license server can be any computer. Other computers on the same network can use the license when not in use. The entitlement is in your Pixel Farm account once you receive an email from The Pixel Farm. You’ll then need to install the software and their app manager as well, the app manager is called PFBucket. Both of these videos are very helpful for getting started. 

You can submit a user support ticket directly from the PFClean or PFTrack application. Your message goes straight to the support team using direct instant messaging from within the software via your PFAccount.

Contact Pixel Farm directly to request any changes to your account. Your message goes straight to the support team using direct instant messaging from within the software via your PFAccount.